Case Study:

Enterprise IoT Go-To-Market Playbook

Partners can’t sell what they can’t explain.

This was go-to-market work for an enterprise team, before the Narrative Accelerator existed. [See the Narrative Accelerator →]

Microsoft’s IoT partner team supports partners on the technical side and the business side, and it needed a message that worked for both.

The team set its scorecard around engagement: which events worked, partner satisfaction, partner readiness.

Quote over purple background stating, "The playbook contributed to our ability to meet and exceed our objectives," attributed to the director of IoT partners. On the left, a purple and white notebook titled 'Play Book' with a spiral binding.

Partners came in at different levels of capability. The team needed an approach tailored to specific personas: the right resources and message, at the right time.

The team’s Director decided that performing research to understand the partner personas would provide a cornerstone for building their messaging strategy and narrative. That is why they partnered with Go Narrative, who designed an original first-party research initiative that included surveys, focus groups, and 1x1 interviews--all critical to developing this go-to-market playbook. The resulting insights contributed significantly towards meeting and exceeding the team's objectives.

"The playbook contributed to our ability to meet and exceed our objectives." – Director, IoT Partners

An example impact of the go-to-market playbook was a 40% increase in event registrations.

Go Narrative ingredients: first-party research, go-to-market playbook. The study included surveys, focus groups, and 1x1 interviews. The playbook had personas, buyer journeys, content strategy, positioning frameworks, and a strategic narrative.